What Clients Say After the Work Is Done

Brought in a Seiko diver that had been sitting unused for four years. The movement cleaning took about ten days and they sent a message when it was done. The rate report showed ±8 seconds per day which is reasonable for the age of the calibre. They explained what they found when I collected — one worn part was shown to me alongside what replaced it.

Water-resistance reseal on a watch I use for swimming. The inspection was done the same day I dropped it off. Price was as quoted, no additions. Pressure test result was included on the slip when I picked it up. My only note is that the estimated pickup was day 4 and it was ready on day 6, but they did message me ahead of time to let me know.

Case refinish on a Citizen that belonged to my father. The watch had real dents on the case band from years of use. They were upfront that deep dents can only be reduced, not removed entirely, which I appreciated. Two checkpoint photos were sent during the job. The result was far better than I expected for a 40-year-old piece.

I sent a message through the website and had a reply the same working day. Booked in a movement service for a Hamilton. The findings report mentioned oil deterioration and a worn incabloc spring — both shown to me before anything was agreed. The watch came back running noticeably more smoothly and the timing print was included.

Water-resistance check on a Casio G-Shock before a dive trip. Quick turnaround — dropped off Monday, collected Wednesday. The test confirmed the crown gasket needed replacement which they did on the spot. Straightforward transaction, no unexpected charges.

I had a vintage Omega that hadn't been serviced in over a decade. The inspection report was the most detailed I've seen — four specific issues listed with plain explanations. I agreed to the full movement clean and the watch came back tracking well. The rate report showed it was averaging −4 sec/day which is good for a 1970s movement.