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Terms & Conditions

Last Updated: 10 June 2025  |  Effective: 10 June 2025

These Terms and Conditions govern the use of the Geartha website and the repair and restoration services offered by Geartha at 315/7 Mittraphap Road, Nai Mueang, Mueang Khon Kaen, Khon Kaen 40000, Thailand. By accessing this website or using our services, you agree to these terms.

1. Definitions

2. Acceptance of Terms

By submitting an enquiry form on this website or leaving a watch for service, you confirm that you are at least 18 years old, have the legal capacity to enter into an agreement, and accept these Terms and Conditions in full.

3. Service Description

Geartha provides three primary services: water-resistance check and reseal, movement cleaning and regulation, and case refinishing and rebuild. Service availability is subject to the condition of the piece and our assessment at intake. We reserve the right to decline a job if it falls outside our capability, and we will state so clearly.

4. Intake and Scope Agreement

  1. Every watch is inspected before a quote is provided. A written account of findings is given to the client before work is agreed.
  2. The agreed scope is documented at intake. Work beyond that scope requires the client's explicit agreement before proceeding.
  3. A reference number is assigned to each watch on intake. A receipt is issued listing the piece description and agreed scope.
  4. The watch remains on Geartha's premises throughout the job. It will not be transferred to a third party without the client's consent.

5. Pricing and Payment

6. Timelines

Estimated turnaround times are provided at intake. These are estimates based on current workload and the condition of the piece. If the timeline changes, the client will be notified before the original estimated collection date. Geartha is not liable for losses arising from service delays.

7. Parts and Materials

8. Client Responsibilities

9. Disclaimers

Geartha provides repair and restoration services on a best-efforts basis. We do not represent that any service will result in a specific level of performance or that a watch will function identically to its original specification after servicing, particularly for aged or extensively worn pieces.

Water-resistance ratings indicate performance under test conditions. Geartha is not responsible for water ingress in circumstances beyond the tested pressure specification.

Dent removal during case refinishing is carried out where structurally feasible. We do not represent that all dents or damage can be fully removed.

10. Limitation of Liability

To the extent permitted by Thai law, Geartha's liability for any claim arising from a service is limited to the value of the service fee paid. We are not liable for indirect, consequential, or incidental losses.

In the unlikely event of damage to a watch while in our care, liability is limited to the assessed market value of the piece at the time of intake, and does not extend to sentimental value or loss of use.

11. Intellectual Property

All content on this website — text, images, layout, and design — is the property of Geartha or used with permission. It may not be reproduced without prior written consent.

12. Termination

Either party may cancel an agreed service before work has commenced, with no charge. Once work has begun, Geartha may invoice for the proportion of work completed if the client withdraws.

13. Dispute Resolution

In the event of a dispute, we ask that the client contacts us directly first at [email protected] to attempt informal resolution. If unresolved, disputes are subject to the jurisdiction of the courts of Khon Kaen Province, Thailand, under applicable Thai law.

14. Changes to These Terms

These Terms may be updated from time to time. The current version will be published on this page. Continued use of the website or services after changes are published constitutes acceptance of the revised terms.

15. Contact